Privacy Policy

In order for the website to provide a safe and useful service, it is important for mylink.lk to collect, use, and share personal information.

Collection

Information posted on mylink.lk is publicly available. If you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers. We collect and store the following personal information:

• Email address, contact information, and (depending on the service used) sometimes financial information
   Computer sign-on data, statistics on page views, traffic to and from mylink.lk and response to advertisements
• Other information, including users' IP address and standard web log information.

Use

We use users' personal information to:

• Provide our services
• Resolve disputes, collect fees, and troubleshoot problems
• Encourage safe trading and enforce our policies
• Customize users experience, measure interest in our services
• Improve our services and inform users about services and updates
• Communicate marketing and promotional offers to you according to your preferences
• Do other things for users as described when we collect the information

Disclosure

We don't sell or rent users' personal information to third parties for their marketing purposes without users' explicit consent. We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a posting or other content violates other's rights, or protect anyone's rights, property, or safety.

Communication and email tools

You agree to receive marketing communications about consumer goods and services on behalf of our third party advertising partners unless you tell us that you prefer not to receive such communications. If you don't wish to receive marketing communications from us, simply indicate your preference by following directions provided with the communication. You may not use our site or communication tools to harvest addresses, send spam or otherwise breach our Terms of Use or Privacy Policy. We may automatically scan and manually filter email messages sent via our communication tools for malicious activity or prohibited content. If you use our tools to send content to a friend, we don't permanently store your friends' addresses or use or disclose them for marketing purposes. To report spam from other users, please contact customer support.

Security

We use lots of tools (encryption, passwords, physical security) to protect your personal information against unauthorized access and disclosure.

All personal electronic details will be kept private by the Service except for those that you wish to disclose.
 It is unacceptable to disclose the contact information of others through the Service.
 If you violate the laws of your country of residence and/or the terms of use of the Service you forfeit your privacy rights over your personal information.

Contact details

Customer Support e-mail: mylink.lk@gmail.com

Unsubscribe information

If at any time you wish to have your information reviewed or removed from our active databases, please contact us at mylink.lk@gmail.com. Additionally, you will be able to unsubscribe anytime by clicking on the unsubscribe link at the bottom of all our email communications.

This website makes use of Display Advertising, and uses Remarketing technology with Google Analytics to advertise online. Third-party vendors, including Google, may show our ads on various websites across the Internet, using first-party cookies and third-party cookies together to inform, optimize, and serve ads based on past visits to our website.

Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

Refund Policy

Thank you for advertising at mylink.lk. We value your satisfaction and strive to provide you with the best online advertising experience possible. If, for any reason, you are not completely satisfied with the paid advertisement that we published, we are here to help.

Refunds

• You can request a refund only within the first 72 hours (3 days) from the exact moment of your advertisement being published on mylink.lk website.
• You have to provide the reason why you need a refund. If your listed item is 'Sold Out', that is not considered as a valid reason to request a refund.
• Any request made after 72 hours will not be processed for refund unless it's 'due to mylink.lk website being out-of-service.
• You must send all refund requests via SMS to 0772168588 using the primary phone number you registered and verified with your mylink.lk account.
• Once we receive your refund request, we will notify you of its status if it qualifies. If your request is approved, we will initiate a refund to your original method of payment. We will deduct Rs.50/= to recover the initial cost of posting your advertisement on our website and if any charges incurred till the time your request reaches us will be reduced on a pro-rata basis.
• If you are requesting a refund due to mylink.lk website being out-of-service, you should be able to send a screenshot of the issue you encountered via WhatsApp to +94772168588.